Refund policy

Refund Policy for Bitcoin Fit Games 2025 - Isla Mujeres Edition

We want to ensure you have a great experience at the Bitcoin Fit Games. Our refund policy is as follows:

1. Refund Process Timeline

  • Refunds will be processed within 15 business days after the request is approved.

2. How to Request a Refund

  • To request a refund, please contact us at Contact@BitcoinSports.Network with your order details (ticket number, name, and reason for the refund).

3. Eligibility for Refunds

  • Refunds will only be granted if the ticket purchase was made through official channel which is this website and for valid reasons outlined in this policy.
  • Full refund: Available until June 15tt, 2025.
  • 50% refund: Available from June 16th to July 1st, 2025.
  • 25% refund: Available from July 2nd to August 1st, 2025.
  • No refunds: After August 1st, 2025.

4. Non-Refundable Items or Fees

  • Any additional fees, such as transaction or service fees, are non-refundable.

5. Transferability of Tickets

  • Tickets may be transferred to another individual if you are unable to attend. To request a transfer, email us at Contact@BitcoinSports.Network at least 14 days before the event with your ticket details and the full name and contact email of the new attendee. We reserve the right to approve all transfer requests for verification purposes.
    If you prefer not to transfer your ticket, you may still request a refund within the eligible refund period.

6. Event Cancellation or Postponement

  • If the event is canceled or rescheduled, you will be eligible for a full refund, including transaction fees. In case of rescheduling, ticket holders will be informed promptly and given the option to request a refund if they cannot attend the new date.

7. Force Majeure Clause

  • In the event of circumstances beyond our control (e.g., natural disasters, strikes, or government actions), refunds may not be available, but we will work to resolve the situation fairly.

8. Refund Approval and Conditions

  • All refund requests are subject to review and approval. In cases of disputes or unusual circumstances, we reserve the right to assess refund eligibility.

9. Refunds to Original Payment Method

  • All refunds will be issued to the original payment method used during the purchase.